Why, hello there
heywussupello
Case study
Wait Times on Google
  • when
  • 2016
  • client
  • Google
  • role
  • UX lead
  • more
Wait Times on Google
12
12
2015
My role
High-level user flow
Challenge
People need help planning their days
Existing data viz patterns
12
GOOGLE MY BUSINESS
Google My Business Material Design
More
Existing Placesheet modules
12
GOOGLE MY BUSINESS
Google My Business Material Design
More
Opportunity + use cases
How do we allow users to see up-to-the hour, estimated wait times at places?
What's the longest wait next Tuesday?
Is there usually a wait at my local cafe?
User flows + explorations
Pairing with Popular Times was more scalable than with hours of operation
High-level user flow
UI + placement explorations
12
GOOGLE MY BUSINESS
Google My Business Material Design
More
Evolving snippets into tooltips + summaries
12
visual + interaction design
High-level user flow
High-level user flow
Interaction + visual design
12
Final tooltip plus graph
12
GOOGLE MY BUSINESS
Google My Business Material Design
More
Outcome + UI
An interactive tooltip allowed for more flexibility & up to the hour interaction
High-level user flow
Take-aways + Next steps
Improve overall UI hierarchy by reducing wait time to graph correlation
More projects
Air National Guard
12
Website Prototype
12
More projects